Welcome to Kirana Sale (“we,” “our,” “us”). By accessing or using our website, mobile app, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • These Terms & Conditions apply to all purchases, orders, and services provided by Kirana Sale.

  • By using our platform, you confirm that you are at least 18 years old or using the service under parental/guardian supervision.

2. Products & Pricing

  • We strive to display accurate product descriptions, prices, and images. However, errors may occur, and we reserve the right to correct them.

  • Prices are subject to change without prior notice.

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

3. Orders & Payment

  • Placing an order signifies your intent to purchase the selected products.

  • We accept secure online payments through authorized payment gateways.

  • Your order will be processed once the payment is successfully received.

4. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location, order volume, and other factors.

  • We are not responsible for delays caused by courier partners or circumstances beyond our control.

5. Cancellations, Returns & Refunds

  • Orders can be canceled before dispatch by contacting our helpline.

  • Return & refund policies are governed by our Return & Refund Policy page.

6. User Responsibilities

  • You agree not to misuse the website or mobile app for fraudulent, illegal, or harmful purposes.

  • You must provide accurate and up-to-date information during registration and checkout.

7. Intellectual Property

  • All website content, logos, images, and product descriptions are the property of Kirana Sale.

  • Unauthorized reproduction, distribution, or commercial use is prohibited.

8. Limitation of Liability

  • Kirana Sale will not be liable for indirect, incidental, or consequential damages arising from the use of our services.

  • Our maximum liability is limited to the total amount paid for the order in question.

9. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of Ranchi, Jharkhand courts.

10. Contact Us

Registered Address:
BIT Meshra, NH-33, Ranchi, Jharkhand – 835215, India

Helpline No.: +91 6202038565
Email: info@kiranasale.in