At Kirana Sale, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains our delivery timelines, charges, and service coverage.

1. Delivery Areas

  • We currently deliver to select locations in India.

  • You can check delivery availability by entering your PIN code at checkout.

2. Delivery Timelines

  • Orders are usually processed within 24 hours of confirmation.

  • Standard delivery time is 1–5 business days, depending on your location.

  • Same-day or next-day delivery may be available in select service areas.

3. Shipping Charges

  • Free Shipping on orders above a certain value (as mentioned on our website).

  • Orders below the minimum value may incur a nominal delivery charge.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email.

  • You can also check the status in your account dashboard.

5. Delivery Process

  • Our delivery partner will attempt delivery at the provided address.

  • In case of failed delivery, re-attempts may be made, or you may be contacted for rescheduling.

6. Delays & Exceptions

  • Delays may occur due to bad weather, public holidays, lockdowns, or unforeseen circumstances.

  • We will notify you in case of significant delays.

7. Damaged or Missing Items

  • If you receive damaged or missing items, contact us within 24 hours of delivery with your order details and proof (photo/video).

  • Our team will arrange for a replacement or refund as per our Refund & Returns Policy.

8. Contact Us

Registered Address:
BIT Meshra, NH-33, Ranchi, Jharkhand – 835215, India

Helpline No.: +91 6202038565
Email: info@kiranasale.in